Refund and Returns Policy
Effective Date: [13/03/2025]
Last Updated: [23/03/2025]
At Barakah Musk Ltd, we strive to ensure customer satisfaction with our products and services. If you are not completely satisfied with your purchase, we’re here to help.
- Returns
We accept returns under the following conditions:
• Items must be returned within [28] days of purchase.
• The item must be unused, in its original packaging, and in the same condition as received.
• Proof of purchase (receipt or order confirmation) is required.
- Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved:
• Refunds will be processed within [5] working days to the original payment method.
• Shipping costs are non-refundable we will dedudct the shippng cost (unless the return is due to our error or a defective product).
- Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at [info@barakahmusk.co.uk].
- Late or Missing Refunds
If you haven’t received your refund yet:
• Check your bank account.
• Contact your credit card company (it may take some time for refunds to be processed).
• If you still have issues, contact us at** [info@barakahmusk.co.uk].**
- Return Shipping
• Customers are responsible for return shipping costs, except in cases of defective or incorrect items.
• We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items. - Contact Us
If you have any questions about our Refund and Return Policy, please contact us at:
Barakah Musk Ltd
535 High street north
London
E12 6QN
Mobile: 07518 146501
Email:info@barakahmusk.co.uk